Frequently Asked Questions and Answers

At Merchant Firm we believe that a happy client is a well informed client. Below, you will find our frequently asked questions and answers.

If for any reason you would like to ask a specific question please:

Merchant Firm is a Firm for Merchants. It is a store designed only for business owners that demand high quality customer service at competitive pricing.

No, Merchant Firm does not charge a delivery fee in the Tri-State area (Manhattan, Brooklyn, Queens, Staten Island, Bronx, Nassau County, Suffolk County, New Jersey, Pennsylvania).

No, there is no minimum order required for delivery.

All orders placed before 12PM are delivered same day. Otherwise, all orders are delivered the next Business day.

No, there are no deliveries on Saturday and Sunday. Although, special arraignments can be made in Urgent situations for Sunday deliveries.

YES/NO, Merchant Firm does collect the Sales Tax. But, If a business provides their Tax ID number and fills out a Resale Certificate, there is no Sales Tax collected by Merchant Firm on items that are resold to the consumer.

NO – Merchant Firm does not collect Sales Tax on items that are resold to the consumer. (Ex. Paper plates)

YES – Merchant Firm collects applicable Sales Tax on items that are used by the merchant. (Ex. Gloves)

 Merchant Firm accepts Cash, all Credit/Debit Cards, Checks and Net 30 once approved by the Credit Dept.

When the Online order is placed, and your business is located in the Tri-State area, you must select COD.

Once the delivery arrives, you will only pay for the products orders, you will ot be charged Sales Tax nor the Shipping Fee.

 Yes, Merchant Firm has a large variety of items, sizes, colors and brands available that are not listed on this Web Site.

If you are looking for something specific, please CONTACT US directly